Stashbee makes finding storage space easy, affordable and convenient for everyone, everywhere.
Our platform harnesses the power of the sharing economy to allow people and businesses to find and book spare space in garages, spare rooms, parking spaces self-storage facilities and warehouses. At the same time, we're providing a hassle-free way for people and businesses to make extra income from their idle space.
Here’s what our customers have to say:
Reviews taken from Trustpilot
Stashbee, together with GUARDHOG, have specifically designed insurance to cover Guests' stuff when it is in storage with a Stashbee Host. GUARDHOG is underwritten by Hiscox Limited, a global insurer with an A+ rating by Fitch. You can read more about our policy here.
GuardHog is a registered trading name of Insurance Tailors limited, a company registered in England and Wales number 5928330, whose registered office is at 1a May Road, London, TW2 6QW. Insurance Tailors is authorised and regulated by the Financial Conduct Authority.
Every Host listing is reviewed before it is posted on Stashbee. Many of our locations have additional security features, such as security cameras and alarms, which are detailed on each listing. Once you’re connected to a Host, you’ll be able to chat to them about the Space and find out more about the security measures in place. Always make sure that you’re happy with the security features of the space before storing.
All Stashbee users have their ID verified via our Identity checking partners Onfido. Read more about Onfido here.
For legal and safety reasons, there are a few items which are totally banned from being stored through Stashbee:
Access will vary between Hosts and Space types. You’ll be able to see the level of access each Host provides on each listing. Once connected, you’ll be able to chat to your Host and discuss your access requirements in more detail before moving in.
Your request will be sent to the Host, who will aim to respond within 24 hours. Once your Host confirms the booking, you’ll be able to chat, ask questions and organise to view the space before moving in.
You’ll be charged the day before your booking starts, but you can of course cancel free of charge or change the start date right up until that day. You’ll also be able to adjust the storage amount at a later date.
The minimum rental period on the platform is one month but we also allow Hosts to set their own minimum. We advise you to check the listing before booking.
Most of our Spaces require a deposit of 1 month’s rental. Typically, spaces that have key access will also require a key deposit. For more details, please check the Host’s listing.
Guests are required to provide at least 1 months’ written notice to end a Storage Agreement. The ‘duration’ entered into the booking process is indicative only. By entering a Storage Agreement, you are agreeing to a monthly re-occurring contract where 1 months’ notice is required to cancel.
A late payment fee of between £10-£15 may be applied.
Guests who are storing items must formally agree to the Stashbee terms and conditions, which clearly details a full list of banned items here.
All Guests are ID checked and have their address verified by our specialist partners Onfido and our payment manager Stripe.
It’s important to make sure you’re happy before going ahead with a booking. We always advise you to talk to your Storage Guest and meet them before the booking starts.
Stashbee takes care of all payments. Hosts will be paid directly into their bank account 1 month in arrears. We always provide a clear summary of how much you're getting paid and invoices are available in the dashboard.
We always advise meeting your Guest in person. If this isn’t possible, we recommend using KeyNest. All you need to do is book online, drop the keys off at one of their secure locations and share the collection code with your Guest. They’ll then be able to collect the keys at their convenience.
Hosts will be paid irrespective of customer payment up to a maximum of two monthly instalments where a Guest has not paid.
If a customer stops payment, Stashbee will attempt to re-establish payment. If payment is not re-established, stored items will be removed, donated, recycled or sold by one of our partners. The details of this process can be found in our terms and conditions here.
Please do not ever handle or remove a Guest’s items by yourself. Always contact [email protected] for assistance.
We provide estimates of earnings based on space type on our “Become a Host” page. If you would like a more specific quote you can contact our Host on-boarding team by calling 0800 112 3898.
So that our Guests have enough time to find an alternative Host, all Stashbee Hosts must provide at least 2 months’ written notice to end a Storage Agreement.