Boxes, boxes and more boxes. Oh wait. Questions, questions and more questions! Scroll down to see some answers to some of our most asked questions.VIEW FAQ
Stashbee is a way for you to easily, safely and cheaply store the things you care about with trusted people nearby.
Unlike other storage companies - who use warehouses miles away from your home - we curate storage hosts near you who care about giving people's extra stuff a loving home.
Here’s what our customers say:
We focus on London, but operate across the UK
Stashbee, together with GUARDHOG, have specifically designed insurance to cover Guests' stuff when it is in storage with a Stashbee Host. GUARDHOG is underwritten by Hiscox Limited, a global insurer with an A+ rating by Fitch.
GuardHog is a registered trading name of Insurance Tailors limited, a company registered in England and Wales number 5928330, whose registered office is at 1a May Road, London, TW2 6QW. Insurance Tailors is authorised and regulated by the Financial Conduct Authority.
Every single host location is individually vetted by the Stashbee team, and all comply with the following criteria:
For legal and safety reasons, there are a few items which are totally banned from being stored through Stashbee:
Access will vary from host to host. Please tell us how much access you need when requesting storage and we will ensure to match you to a host who is happy to provide that level of access.
After you make a storage request, Stashbee will match you with an appropriate host and be in touch to coordinate the details.
T's and C's: Guests who are storing items must formally agree to the Stashbee terms and conditions, which clearly details a full list of banned items. These can be found here.
Background checks: all Guests are background checked by Stashbee via our specialist partners Onfido
Your storage fees are managed by stashbee and paid directly into your bank account 1 month in arrears. We'll always provide a clear summary of how much you're getting paid and why.
The Stashbee Guarantee - Hosts will always be paid irrespective of customer payment.
If a customer stops payment Stashbee will attempt to reestablish payment. If payment is not reestablished, the stored items will be considered abandoned 30 days after the first missed payment. These will be removed, donated, recycled or sold by one of our partners.
Please do not ever handle or remove a Guest’s items by yourself. Always contact email@example.com for assistance.
Just measure your available space (height, width and length) and email it across to us at firstname.lastname@example.org and we will calculate how many stuff you have space for.
This depends on the type of space you have, and where it is location. For example, if you are able to store 20 boxes priced per-item, you would be able to make approximately £960 a year. A garage which is being used at close to full capacity can earn in excess £6000 per year depending on size and location. If you have any specific questions about this, please contact email@example.com.