We’re open! Check our guidance on how to continue using Stashbee safely during the COVID-19 pandemic.



Help Centre

Useful articles about our service and platform




Verifying Your Account

Index

We ask Stashbee Hosts to verify their account and add their bank account details before they can take bookings and receive payments.

This helps us to keep the platform safe and ensures you can make use of all the Hosting benefits that Stashbee has to offer. It also means you’re all set to receive payouts once you get a booking.

Verifying your account will involve a secure check of an identity document. Our ID checks are run by our partners Onfido, and we don't store identity documents on our servers.

Verifying your identity:
  1. Take a photo of your valid passport, driving license or national identity card
  1. Make sure the image is in focus and free of light and glare
  1. Upload the photo in your account dashboard or when you get a booking
 Remember: Your verification document may be securely shared with our payment provider, Stripe, to set up your Host payouts. Learn more about setting up Host payouts.

 Verifying your Phone Number

We ask Stashbee Hosts to verify their phone number before they can receive bookings. This is to ensure Guests can get in touch with you when they book your space. We may also need to contact you from time to time regarding your listing or any bookings you may have.

Having a verified number also builds trust with potential Guests, making it more likely to get a booking enquiry.
 

 Remember: Your phone number won’t be visible on your listing page. We’ll only ever share it with a Guest if you choose to do so by sharing your details or accepting a booking request.

Verify My Account ›


Instant Book Getting Paid