Follow our safety guidelines to make sure you continue to use Stashbee safely during the pandemic.
Ask your Host or Guest to jump on a Facetime or Skype call so they can show you around the space without having to meet in person.
We can arrange the safe pick up and drop off of your stuff so that you don’t have to leave your home or use public transport.
If you do have to visit a space, stay safe by wearing a mask and keeping a 2m distance from anyone not from your household.
You can always move your booking start date if you need to change your plans unexpectedly.
You can use KeyNest to safely hand over the key to the space without having to meet up in person.
Take extra care to clean and sanitise your stuff and the space before and after the booking starts.
You can request to book a space by making a booking and putting down a payment.
Your booking will be confirmed when the Host accepts your request. The space will then be taken off the market to prevent anybody else from booking it.
You’ll be prompted to add your payment method whilst making a booking request, but you can also add it to your account dashboard at any time.
Instant BookIf you see this option on a listing, that means the Host is happy to take any booking without having to accept individual requests.
Paying for Your Booking
When you pay for a space, the funds will be held in your account, but not charged until the Host confirms. The money will be withdrawn from your account only after the Host accepts your booking request.
Your monthly payments will be managed by our secure payment provider Stripe. We don’t store your payment details on our servers, and we’ll never share your details with anybody else.
Your First Monthly Rental charge is due the day before your booking is set to start. Your subsequent payments will be charged automatically on a monthly basis until you or the Host serves notice to end the booking.
Paying for your booking through Stashbee helps to keep your booking protected by our Guest Insurance, Booking Terms and Cancellations and Refunds Policy.