Follow our safety guidelines to make sure you continue to use Stashbee safely during the pandemic.
Ask your Host or Guest to jump on a Facetime or Skype call so they can show you around the space without having to meet in person.
We can arrange the safe pick up and drop off of your stuff so that you don’t have to leave your home or use public transport.
If you do have to visit a space, stay safe by wearing a mask and keeping a 2m distance from anyone not from your household.
You can always move your booking start date if you need to change your plans unexpectedly.
You can use KeyNest to safely hand over the key to the space without having to meet up in person.
Take extra care to clean and sanitise your stuff and the space before and after the booking starts.
We ask every Stashbee Host to verify their identity, so you can feel safe knowing your Host has had their account verified. Look out for the ID Verified badge on listing pages!
We’ll ask you to sign our Booking Terms before your booking starts. They covers a few standard provisions and form part of your Move-in Checklist.
The terms will help to keep your booking protected if anything goes wrong, so it’s important to review and sign them before you move in. Don’t worry, we ask your Host to sign them too.
Once the terms are fully signed, we’ll send you both a copy for your records. You’ll also be able to find them in the Documents section of your booking dashboard
We’ll insure your stuff for up to £1000 whilst it’s being stored with your Host, so you can feel better knowing you’re protected if something goes wrong.
The policy is designed by Guardhog and is underwritten by Hiscox, and is specifically designed to cover your items whilst they’re being stored with a Stashbee Host.
The policy doesn’t cover insurance for vehicles that are being stored or parked in a Stashbee space, so it’s important to make sure your vehicle is sufficiently insured before your booking starts.
We’re here to make finding and booking space safe, simple and hassle-free, so we’ll make sure we’re on hand to help throughout your booking. You can send us an email, or speak to a real human over the phone when our offices are open.