Paying through Stashbee ensures your booking is covered by our Guest Insurance, Booking Agreement and Cancellation and Refunds policy.
We're unable to protect any payments that take place outside of Stashbee, and you won’t be able to make a claim against our Guest Insurance if something goes wrong.
Our Cancellations & Refunds Policy only applies to bookings that are paid for through Stashbee.
Payments are managed through our secure, cashless payment provider Stripe. We don’t store your payment details on our server, and we’ll never share your details with anybody else.
If you did pay for your booking outside of Stashbee, you wouldn’t be covered by our Terms and Conditions. You should let us know straight away if this happens.