Booking Requests

Some listings will need you to send a booking request to the Host. The Host will need to accept the request before the booking is confirmed. 

When you send a request, the Host should respond within 24 hours. We’ll send you email notifications to keep you in the loop. 

You’ll need to add your payment details to send a booking request. The funds for the payment will be held in your account but not charged until the booking is confirmed. 

You’ll be prompted to add your payment method whilst making a booking request, but you can also add it to your account dashboard at any time. 

Find A Space ➤

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 Instant Book

Some listings will have Instant Book turned on, which means the Host is happy to take bookings without having to accept them first. 

All you need to do is pay for the space and your booking will be confirmed. Perfect if you’re in a hurry or if you’re certain that the space is right for you. 
 

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Paying for Your Booking

When you send a booking request, the funds will be held in your account, but not charged until the booking is confirmed. If the Host doesn’t accept your request, your funds will be released back into your account automatically. 

For Instant Bookings, your payment will be taken straight away. 

If you have a Monthly Booking, your first monthly rental charge is due the day before your booking is set to start. Your subsequent payments will be charged automatically on a monthly basis until you or the Host serves notice to end the booking. 

Paying for your booking through Stashbee helps to keep your booking protected by our Guest Insurance, Booking Terms and Cancellations and Refunds Policy.

Payments are managed by our secure payment provider Stripe. We don’t store your payment details on our servers, and we’ll never share your details with anybody else.