Help Centre

Useful articles about our service and platform




Moving Out

Index

You’ll need to move your items out of the space by the booking end date. You’ll also need to return any keys, fobs or parking permits to your Host.

If you paid a security deposit, the Host will need to confirm your move-out before the deposit can be refunded. This usually happens pretty quickly, but can sometimes take up to 14 days. The deposit will only be refunded if there’s no damage to the space, no missed payments, and no items left behind.